Need help with your student account?
Each student is assigned a representative from the ODU Office of Finance Student Accounts / Accounts Receivable department, based on the first letter of your last name. If you have discovered an error or have a question about your charges, your representative would like to hear from you.
- Please be sure to include identification information (student name and UIN) in any written or email correspondance.
- Please allow 2-3 business days for return calls and e-mails.
Student Account Representatives
Assigned by first latter of student's last name:
| Last Name Begins With | Representative |
|---|---|
| A - F | Amy Nordmeyer |
| G - M | Vacant* |
| N - Z | Vacant* |
| Lead Account Specialist | Lourena Miles-Sawyer |
If there is a vacancy for you last name, email tuition@storesoo.com to be put in touch with a representative.
Campus Cashier WIndow
Get help or conduct in-person transactions at the Cashiering Window on campus, located in Rollins Hall. You can also use our meeting link to schedule an online 1:1 appointment with a student account representative.
NOTE: The Cashiering window does not accept credit card payments. Card payments can only be made online (via LeoOnline portal). See Payment Options for details on acceptable payment methods.